Rental FAQ

Testimonials!

Ever since we purchased Journey's song "Don't Stop Believin'" at your store, my daughter loves to practice! I used to have to force her, but now she sits down at the piano on her own and plays. What a gift!"
- L. Hungaski, Newtown, CT

"I just want to thank you for being so open and generous in your willingness to help out the KEYS program. Tucker, along with Creative Music instructor, Denise DelMonte, remind me of what a strong organization Creative Music Center is and how committed to kids and music you are. Thank you always!"
– R. Silvan, EX. DIR., KEYS

I just wanted you to know how much my son truly enjoyed rock band camp! It was wonderful and thank you for offering such a unique experience! Had we not had vacation plans, he would have come for another week.
– A. Rodriguez, Monroe

"Thanks for helping my Brownie troop earn a music badge. Your facilitator was terrific with the girls, and they had a lot of fun!"
– S. Frail, Monroe, CT

"Creative Music is the best! The store provides me with the materials I need to teach my middle schoolers so that they can have the best music education possible. I couldn't do it without them."
– Nick DiMaria, Band Director, Wallace Middle School, Waterbury

"I had a GREAT experience online. I am very impressed overall with your company. My son is enjoying his drum lessons and your in-store staff and your online experience makes it very easy to do business with you. Thanks."
– Kate D, Monroe, CT

"Creative Music has met all my needs this past year. Thank you for the courteous and efficient service in every aspect of your business!"
– Tom Whitmoyer, Band Director, Hillcrest Middle School, and Assistant Director, Trumbull High School Marching Band, Trumbull, CT

"Thank you for helping the Trumbull percussion program so much this season. It is nice to be able to order supplies and have them ordered and delivered in such a quick time."
– C. Rivera, Director of Instrumental Studies and Music Technology
Shelton Intermediate School and Percussion Instructor, Trumbull High School

"The teachers are so great with kids, providing a positive, upbeat musical experience. Both of my boys have gained so much from their guidance and expertise. Our entire experience at Creative Music has been an overwhelmingly positive one."
– D. Kreski., Monroe, CT

"That music-intelligence thing is definitely there. My son, who studied violin at Creative Music, goes to MIT, and his violin playing helped him get in! Thanks!"
– Dan R., Trumbull, CT

"My daughters love their piano and voice lessons! The teachers are very nice and very professional. They definitely make learning fun!"
– Lisa S., Oxford, CT

"If there’s anything I need to know musically, I will call Liz! She is very knowledgable about all things musical."
– Linda H., Monroe, CT

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Should I rent or buy an instrument?
If you’re not sure whether or not your child will play an instrument longer than the school year, you should probably rent. Renting is a cost-effective way to see just how interested your child is in music. Once you’ve established that he or she will be playing for more than the school year, you may want to consider purchasing your instrument. For pricing information, go to Rental Prices.

What kinds of instruments do you rent?
All of our instruments are quality, name-brand instruments such as Selmer, Buffet, Bach, Conn, Armstrong, Gemeinhardt, Vito, etc.

I've seen really inexpensive instruments at Wall-Mart and Costco. Is there a downside to purchasing one of these instruments?
Yes. Just ask your child’s music teacher. These instruments are unreliable because most are made overseas from cheap materials. Some are missing parts needed to play the instrument, and most cannot be repaired. For your child to start out having a good music experience, it’s imperative that they have a quality, reliable instrument that lasts.

Do my payments go towards the purchase of the instrument?
Yes. All rental payments go towards the purchase of the instrument. In addition, you get 30% off the balance when you decide to buy.

What if my child wants to change instruments?
You may switch instruments at any time, providing your payments are current. If there is a difference in the monthly price between the old instrument and the new one, you will be responsible for the new monthly price.

What if my child outgrows his instrument?
In the case of string instruments, very often children outgrow their instrument during the school year. If this is the case, simply bring in the instrument and we will give you the next size up.

What does the insurance cover?
LDW (loss, damage waiver) insurance covers theft of the instrument. If the instrument is lost, insurance does not cover it. In the case of theft, a police report must be filed within 72 hours of the loss. Once the police report is filed, we will replace your instrument.

What if I break a string?
Unfortunately, insurance doesn’t cover broken strings, broken reeds or chipped mouthpieces. If you need a string replaced—or to purchase any other accessories—just stop by the store.